Shipping & Returns Policy
Shipping & Returns Policy
At VitaFuel, we aim to provide you with the best shopping experience possible. Please review our shipping and returns policy carefully.
Shipping Information
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Order Processing: All orders are processed within 1–2 business days (excluding weekends and holidays).
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Domestic Shipping (Pakistan): Standard delivery takes 3–7 business days, depending on your location.
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International Shipping: Currently, we ship to select countries. Delivery times range from 7–21 business days, subject to customs clearance.
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Tracking: You will receive a confirmation email with a tracking number once your order is dispatched.
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Delays: Unforeseen circumstances (weather, courier issues, customs) may cause delays. We appreciate your patience.
Return Policy
We want you to be happy with your purchase. If you are not satisfied, you may return eligible products.
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Returns are accepted within 14 days of delivery.
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The item must be unused, unwashed, and in its original packaging.
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Sale items, gift cards, and personal care products are non-returnable.
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Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrect.
How to Return
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Email us at support@vitafuel.org with your order number and reason for return.
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Wait for confirmation and shipping instructions.
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Ship the item back using a trackable service.
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Refunds are processed within 7 business days of receiving the return.